Terms and Conditions
The Internet Essentials program (the “program”) has been established by Comcast Corporation and is managed by its subsidiary Comcast Cable Communications Management, LLC (collectively, “Comcast”). Comcast will administer the program in cooperation with the United States Department of Housing and Urban Development. (“HUD”) to certain eligible public housing residents. A customer (“you,” “your,” “participant” or “customer”) who meets the Eligibility Criteria (as defined below) and participates in the program will receive Internet Essentials service with download speeds of up to 15 Mbps and upload speeds of up to 2 Mbps (the “Covered Service”) for $9.95 per month (plus applicable taxes), the option to purchase a discounted computing device for under $150.00 (plus applicable taxes) while enrolled in the program** and have access to Web-based, print, and in person training programs at no additional cost.
These terms apply to the Program:
1. The Program is only available to participants that (i) are public housing residents; (ii) are located where Comcast offers Internet service; (iii) do not have an overdue Comcast bill or unreturned equipment that has been outstanding for less than twelve (12) months; and (iv) have not subscribed to any Comcast Internet service within the last ninety (90) days (sections 1(i)–(iv) collectively are defined as “Eligibility Criteria”). Comcast reserves the right to establish enrollment periods and limit the period of time each year during which eligible participants may enroll in the program.
2. In order to confirm eligibility, participants will be required, on an annual basis, to provide documentation evidencing participation in public housing. Comcast will accept a residential lease agreement, rent statement or rent letter, from the current or previous year, that includes the name and address of the applicant/participant and the local Housing Authority from which benefits are received.
3. You will no longer be eligible to participate in the Program if (i) you no longer meet the Eligibility Criteria; (ii) you fail to maintain your Comcast account in good standing; (iii) Comcast ceases to provide the Covered Service to your location; (iv) you fail to provide the documentation set forth in Section 2 proving your eligibility in the Program; or (v) your account opened under the Program is closed. Program participation also may be terminated if the Covered Service is upgraded, altered, or changed by you for any reason. If you are no longer eligible for the Program, but you continue to receive the Covered Service from Comcast, regular rates and any other applicable terms and conditions will apply to the Covered Service.
4. While you participate in the Program, you will (i) receive the Covered Service for $9.95 per month (plus applicable taxes); (ii) have the one-time option to purchase a computing device for under $150.00 (plus applicable taxes)**; and (iii) have access to Web-based, print and in person-based training programs at no additional cost. You also will not be charged standard installation, activation, or equipment rental fees for the Covered Service. The price of the Covered Service is limited to a single outlet and in-home Internet equipment. Additional charges apply for custom installation, additional outlets for the Covered Service, other XFINITY services and service appointments.
5. If you purchase a piece of computer equipment as part of your participation in the Program, your computer equipment will be covered by the warranty of the manufacturer or some other identified third party and you should direct any and all issues related to the computer equipment to the manufacturer or such other third party. No additional warranties of the computer are provided by Comcast.
6. Internet service and equipment use is subject to Comcast’s standard terms and conditions of service and acceptable use policies.
7. Comcast reserves the right to make changes to the Program from time to time, including, but not limited to, changes to the monthly price, features and/or speed of the Covered Service.
8. You can access Housing.InternetEssentials.com, or such other URL as Comcast may designate, to obtain information and updates to the Program.
9. Comcast, in its sole discretion, may also provide enhancements and upgrades to the Covered Service.
** Limited to one per household. Comcast reserves the right to discontinue the Program.
The Internet Essentials program (the “program”) has been established by Comcast Corporation and will be managed by its subsidiary Comcast Cable Communications Management, LLC (collectively, “Comcast”). Comcast will administer the program in cooperation with participating public school districts, private, parochial and charter schools and other educational and public service organizations (“School Districts”). A customer (“you,” “your,” “participant” or “customer”) who meets the Eligibility Criteria (as defined below) and participates in the program will receive Internet Essentials service with download speeds of up to 15 Mbps and upload speeds of up to 2 Mbps* (the “Covered Service”) for $9.95 per month (plus applicable taxes), the option to purchase a computing device for under $150.00 (plus applicable taxes) while enrolled in the program** and have access to Web-based, print and classroom-based training programs at no additional cost.
These terms apply to the Program:
1. The program is only available to households that (i) are located where Comcast offers Internet service; (ii) have at least one child who is eligible to participate in the National School Lunch Program (the “NSLP”) and as confirmed annually while enrolled in the program; (iii) do not have an overdue Comcast bill or unreturned equipment less than 12 months old; and (iv) have not subscribed to any Comcast Internet service within the last ninety (90) days (sections 1(i)–(iv) collectively are defined as “Eligibility Criteria”). Comcast reserves the right to establish enrollment periods at the beginning of each academic year in which it accepts new customers that may limit the period of time each year in which you have to enroll in the program.
2. In order to confirm your eligibility for the program, Comcast will need to verify that your child is eligible to participate in the NSLP in the initial enrollment year and each subsequent year you are enrolled in the program. In order to confirm eligibility, participants in the program will be required to provide copies of official documents establishing that a child in the household is currently eligible to participate in the NSLP. Each year you will be required to reconfirm your household’s current eligibility by providing Comcast or its authorized agent with up-to-date documentation. If you fail to provide documentation proving your eligibility in the program, you will be deemed no longer eligible to participate in the program.
3. You will no longer be eligible to participate in the program if (i) you no longer have at least one child living in your household who is eligible to participate in the NSLP; (ii) you fail to maintain your Comcast account in good standing; (iii) Comcast ceases to provide the Covered Service to your location; or (iv) your account opened under the program is closed. A change in address may result in your account being closed, even if you continue to receive Comcast services at a different address. Program participation also may be terminated if the Covered Service is upgraded, altered or changed by you for any reason. If you are no longer eligible for the program, but continue to receive the Covered Service from Comcast, regular rates and any other applicable terms and conditions will apply to the Covered Service.
4. If you participate in the program, you will (i) receive the Covered Service for $9.95 per month (plus applicable taxes); (ii) have the one-time option to purchase a computing device for under $150.00 (plus applicable taxes)** while enrolled in the program; and (iii) have access to Web-based, print and classroom-based training programs at no additional cost. You also will not be charged standard installation, activation or equipment rental fees for the Covered Service. The price of the Covered Service is limited to a single outlet and in-home Internet equipment. Additional charges apply for custom installation, additional outlets for the Covered Service, other XFINITY services and service appointments.
5. If you purchase a piece of computer equipment as part of your participation in the program, your computer equipment will be covered by the warranty of the manufacturer or some other identified third party and you should direct any and all issues related to the computer equipment to the manufacturer or such other third party. No additional warranties of the computer are provided by Comcast.
6. Internet service and equipment use is subject to Comcast’s standard terms and conditions of service and acceptable use policies.
7. Comcast reserves the right to make changes to the program from time to time. Any changes to the program will be posted at InternetEssentials.com or such other URL as Comcast may designate.
8. Comcast, in its sole discretion, may also provide enhancements and upgrades to the Covered Service.
* Comcast reserves the right to change the price, description and/or speed of the Covered Service.
** Limited to one per household. Comcast reserves the right to discontinue this benefit.
The Internet Essentials program (the “program”) has been established by Comcast Corporation and is managed by its subsidiary Comcast Cable Communications Management, LLC (collectively, “Comcast”). Comcast is offering a trial program to certain eligible residents in Philadelphia, Pennsylvania (the “Trial Program”). A customer (“you,” “your,” “participant” or “customer”) who meets the Eligibility Criteria (as defined below) for participation in the Trial Program and participates in the Trial Program will receive Internet Essentials service with download speeds of up to 15 Mbps and upload speeds of up to 2 Mbps (the “Covered Service”) for $9.95 per month (plus applicable taxes), the option to purchase a discounted computing device for under $150.00 (plus applicable taxes) while enrolled in the program** and have access to Web-based, print, and in person training programs at no additional cost.
These terms apply to the Trial Program:
1. The Trial Program is only available to participants that (i) live in the city of Philadelphia (ii) receive and can prove participation in any of the federal assistance programs listed on Exhibit A hereto; (iii) are located where Comcast offers Internet service; (iv) do not have an overdue Comcast bill or unreturned equipment that has been outstanding for less than twelve (12) months; (sections 1(i)–(iv) collectively are defined as “Eligibility Criteria”). Comcast reserves the right to establish enrollment periods and limit the period of time each year during which eligible participants may enroll in the program.
2. In order to confirm eligibility, participants in the Trial Program will be required, on an annual basis, to provide documentation evidencing that they reside in the city of Philadelphia and participate in one of the programs listed on Exhibit A hereto. Comcast will accept supporting documentation proving participation in Federal Assistance programs such as a statement of benefits, notice or letter of participation, or other official documentation demonstrating receipt of benefits from the current or previous year.
3. You will no longer be eligible to participate in the Trial Program if (i) you no longer meet the Eligibility Criteria; (ii) you fail to maintain your Comcast account in good standing; (iii) Comcast ceases to provide the Covered Service to your location; (iv) you fail to provide the documentation set forth in Section 2 proving your eligibility in the Trial Program; or (v) your account opened under the Trial Program is closed. Program participation also may be terminated if the Covered Service is upgraded, altered, or changed by you for any reason. If you are no longer eligible for the Trial Program, but you continue to receive the Covered Service from Comcast, regular rates and any other applicable terms and conditions will apply to the Covered Service.
4. While you participate in the Trial Program, you will (i) receive the Covered Service for $9.95 per month (plus applicable taxes); (ii) have the one-time option to purchase a computing device for under $150.00 (plus applicable taxes)**; and (iii) have access to Web-based, print and in person-based training programs at no additional cost. You also will not be charged standard installation, activation, or equipment rental fees for the Covered Service. The price of the Covered Service is limited to a single outlet and in-home Internet equipment. Additional charges apply for custom installation, additional outlets for the Covered Service, other XFINITY services and service appointments.
5. If you purchase a piece of computer equipment as part of your participation in the Trial Program, your computer equipment will be covered by the warranty of the manufacturer or some other identified third party and you should direct any and all issues related to the computer equipment to the manufacturer or such other third party. No additional warranties of the computer are provided by Comcast.
6. Internet service and equipment use is subject to Comcast’s standard terms and conditions of service and acceptable use policies.
7. Comcast reserves the right to make changes to the Trial Program from time to time, including, but not limited to, changes to the monthly price, features and/or speed of the Covered Service.
8. You can access InternetEssentials.com, or such other URL as Comcast may designate, to obtain information and updates to the Trial Program.
9. Comcast, in its sole discretion, may also provide enhancements and upgrades to the Covered Service.
** Limited to one per household. Comcast reserves the right to discontinue the Trial Program.
• Medicaid
• Supplemental Security Income (SSI)
• Low-Income Home Energy Assistance Program (LIHEAP)
• National School Lunch Program’s Free Lunch Program
• Emergency Aid to the Elderly, Disabled and Children (EAEDC)
• Supplemental Nutrition Assistance Program (Food Stamps or SNAP)
• Federal Public House Assistance
• Temporary Assistance to Needy Families (TANF)
• Bureau of Indian Affairs General Assistance
• Tribally-Administered Temporary Assistance for Needy Families (TTANF)
• Food Distribution Program on Indian Reservations (FDPIR)
• Head Start
The Internet Essentials program (the “program”) has been established by Comcast Corporation and is managed by its subsidiary Comcast Cable Communications Management, LLC (collectively, “Comcast”). Comcast is offering the program to eligible students attending participating two-year community colleges in Illinois and Colorado (the “Trial Program”). A customer (“you,” “your,” “participant” or “customer”) who meets the Eligibility Criteria (as defined below) for participation in the Trial Program and participates in the Trial Program will receive Internet Essentials service with download speeds of up to 15 Mbps and upload speeds of up to 2 Mbps* (the “Covered Service”) for $9.95 per month (plus applicable taxes), the option to purchase a discounted computing device for under $150.00 (plus applicable taxes) while enrolled in the program** and have access to Web-based, print, and in person training programs at no additional cost.
These terms apply to the Trial Program:
1. The Trial Program is only available to participants that (i) are enrolled in a participating two year community college in Illinois or Colorado; (ii) receive a Pell Grant; (iii) are located where Comcast offers Internet service; (iv) do not have an overdue Comcast bill or unreturned equipment that has been outstanding for less than 12 months; and (v) have not subscribed to any Comcast Internet service within the last ninety (90) days (sections 1(i)–(v) collectively are defined as “Eligibility Criteria”). Comcast reserves the right to establish enrollment periods and limit the period of time each year during which eligible participants may enroll in the program.
2. In order to confirm eligibility, participants in the Trial Program will be required to provide supporting documentation annually. To demonstrate attendance at a two year participating community college a participant must provide either a copy of their current or prior year transcript or current or prior year class schedule. To demonstrate proof that a participant receives a Pell Grant, a participant must provide a copy of the two page student aid report with Pell Grant eligibility from the current or prior school year or a copy of their Pell Grant award letter from your community college from the current or prior school year.
3. You will no longer be eligible to participate in the Trial Program if (i) you no longer meet the Eligibility Criteria; (ii) you fail to maintain your Comcast account in good standing; (iii) Comcast ceases to provide the Covered Service to your location; (iv) fail to provide documentation proving your eligibility in the Trial Program; or (v) your account opened under the Trial Program is closed. Program participation also may be terminated if the Covered Service is upgraded, altered, or changed by you for any reason. If you are no longer eligible for the Trial Program, but You continue to receive the Covered Service from Comcast, regular rates and any other applicable terms and conditions will apply to the Covered Service.
4. While you participate in the Trial Program, you will (i) receive the Covered Service for $9.95 per month (plus applicable taxes); (ii) have the one-time option to purchase a computing device for under $150.00 (plus applicable taxes)**; and (iii) have access to Web-based, print and in person-based training programs at no additional cost. You also will not be charged standard installation, activation, or equipment rental fees for the Covered Service. The price of the Covered Service is limited to a single outlet and in-home Internet equipment. Additional charges apply for custom installation, additional outlets for the Covered Service, other XFINITY services and service appointments.
5. If you purchase a piece of computer equipment as part of your participation in the Trial Program, your computer equipment will be covered by the warranty of the manufacturer or some other identified third party and you should direct any and all issues related to the computer equipment to the manufacturer or such other third party. No additional warranties of the computer are provided by Comcast.
6. Internet service and equipment use is subject to Comcast’s standard terms and conditions of service and acceptable use policies.
7. Comcast reserves the right to make changes to the Trial Program from time to time, including, but not limited to, changes to the monthly price, features and/or speed of the Covered Service. Any changes to the program will be posted at InternetEssentials.com/college or such other URL as Comcast may designate.
8. Comcast, in its sole discretion, may also provide enhancements and upgrades to the Covered Service.
** Limited to one per household. Comcast reserves the right to discontinue the Trial Program.
The Internet Essentials program (the “program”) has been established by Comcast Corporation and is managed by its subsidiary Comcast Cable Communications Management, LLC (collectively, “Comcast”). A customer (“you,” “your,” “participant” or “customer”) who meets the Eligibility Criteria (as defined below) and participates in the program will receive Internet Essentials service with download speeds of up to 15 Mbps and upload speeds of up to 2 Mbps (the “Covered Service”) for $9.95 per month (plus applicable taxes), the option to purchase a discounted computing device for under $150.00 (plus applicable taxes) while enrolled in the program** and have access to Web-based, print, and in person training programs at no additional cost.
These terms apply to the Program:
1. The Program is only available to veterans that (i) can provide a form of documentation set forth on our website (set forth in Section 8 below) to (a) verify veteran status and (b) show receipt of qualifying state and/or federal assistance; (ii) are located where Comcast offers Internet service; (iii) do not have an overdue Comcast bill or unreturned equipment that has been outstanding for less than twelve (12) months; and (iv) have not subscribed to any Comcast Internet service within the last ninety (90) days (sections (i)–(iv) collectively are defined as “Eligibility Criteria”). Comcast reserves the right to establish enrollment periods and limit the period of time each year during which eligible veterans may enroll in the program.
2. Veterans will be required to provide documentation verifying their veteran status and showing receipt of qualifying state and/or federal assistance on an annual basis.
3. You will no longer be eligible to participate in the Program if (i) you no longer meet the Eligibility Criteria; (ii) you fail to maintain your Comcast account in good standing; (iii) Comcast ceases to provide the Covered Service to your location; (iv) you fail to provide the documentation set forth on our website proving your eligibility in the Program; or (v) your account opened under the Program is closed. Program participation also may be terminated if the Covered Service is upgraded, altered, or changed by you for any reason. If you are no longer eligible for the Program, but you continue to receive the Covered Service from Comcast, regular rates and any other applicable terms and conditions will apply to the Covered Service.
4. While you participate in the Program, you will (i) receive the Covered Service for $9.95 per month (plus applicable taxes); (ii) have the one-time option to purchase a computing device for under $150.00 (plus applicable taxes)**; and (iii) have access to Web-based, print and in person-based training programs at no additional cost. You also will not be charged standard installation, activation, or equipment rental fees for the Covered Service. The price of the Covered Service is limited to a single outlet and in-home Internet equipment. Additional charges apply for custom installation, additional outlets for the Covered Service, other Xfinity services and service appointments.
5. If you purchase a piece of computer equipment as part of your participation in the Program, your computer equipment will be covered by the warranty of the manufacturer or some other identified third party and you should direct any and all issues related to the computer equipment to the manufacturer or such other third party. No additional warranties of the computer are provided by Comcast.
6. Internet service and equipment use is subject to Comcast’s standard terms and conditions of service and acceptable use policies.
7. Comcast reserves the right to make changes to the Program from time to time, including, but not limited to, changes to the monthly price, features and/or speed of the Covered Service.
8. You can access https://internetessentials.com/termsandconditions, or such other URL as Comcast may designate, to obtain information and updates to the Program.
9. Comcast, in its sole discretion, may also provide enhancements and upgrades to the Covered Service.
** Limited to one per household. Comcast reserves the right to discontinue the Program.